Returns Policy For Khela88.shop

At Khela88.shop, we believe in providing our customers with the best possible shopping experience. We understand that sometimes a product may not meet your expectations or fit your needs. That's why we have a straightforward and hassle-free returns policy in place.

Eligible Products

When it comes to returns, we understand the importance of customer satisfaction and strive to provide a hassle-free experience. We want to ensure that you are completely satisfied with your purchase, so we have specific guidelines for eligible products.

At our store, we accept unopened and original products for returns. This means that if you have purchased an item and have not opened or used it, you are eligible for a return. We believe every customer should have the opportunity to change their mind or return a product that does not meet their expectations.

However, there are certain limitations to our return policy. We cannot accept used, damaged, or opened products for hygiene and safety reasons. This is to protect both our customers and our staff members. We understand that sometimes it may be tempting to try out a product before deciding to keep it, but for the safety and well-being of everyone involved, we kindly request that you refrain from doing so.

When initiating a return, please ensure that the item you wish to return is in its original packaging and has not been tampered with. This is important as it allows us to resell the product to another customer who may be interested in it. Additionally, it helps us maintain the quality and integrity of our inventory.

Return Process

If you find yourself needing to return a product, simply reach out to our customer support team within 30 days of receiving your order. Our team will guide you through the return process and provide you with a shipping label to send the item back to us. We recommend using a tracked shipping method to ensure that your return reaches us safely.

Returning a product can sometimes be a hassle, but at our company, we strive to make the process as seamless as possible. Our dedicated customer support team is available to assist you every step of the way. Whether you have questions about the return process, need help with packaging the item, or want to track your return shipment, our team is here to provide you with the necessary support and guidance.

Once you have contacted our customer support team and initiated the return process, you can rest assured that your request will be handled promptly. Any refund will be processed within 10 business days. We understand that returning a product can be a frustrating experience, and we want to make sure that we resolve any issues you may have promptly.

Refunds

When it comes to refunds, we strive to provide a fair and transparent process. Once your return is approved, you will receive a refund for the full purchase amount, excluding any shipping charges. We understand that shipping costs can add up, so we want to ensure that you are not out of pocket if you must return an item.

Your refund will be processed back to your original payment method. If you used a credit card, the refund will be reflected on your next statement. For payments made through other methods, such as PayPal or bank transfer, the refund will be returned to the respective account.

Exceptions

While we strive to accommodate all returns, there are a few exceptions to keep in mind. We cannot accept returns on prescription medications or customized products that have been specially made to your specifications. Additionally, if a product is damaged during transit, please contact us immediately so that we can assist you in resolving the issue.

Contact Us

If you have any questions or concerns regarding our returns policy, our dedicated customer support team is here to assist you. Feel free to contact us via email, phone, or live chat. We pride ourselves on providing excellent customer service and will be more than happy to help you with any inquiries.